Case Studies 3 - Client 3

Overview:

Client 3 needed experienced merchandisers to assist their Store Development team with the refurbishment of their health and beauty aisles across Australia.

Requirements:

• Nine merchandisers and one Team leader required over a one-week timeframe per store, Monday to Saturday.
• Retail Crew team selected to complete job.
• Quotes given for approval of job.
• Complete refurbishment of health and beauty in each store.
• New fittings in aisles in store.
• Safety Induction card required by all.
• Job Safe practices covered and signed by all staff on first day of the job before starting manual labour.
• Planograms provided to staff members for completion.

Outcomes:

• Retail Crew appointed Team leader to manage site.
• Team Leaders utilised merchandisers trained in the standards required.
• Fast and efficient work by crew members was to Client 3’s great satisfaction.
• Job was completed on time and on budget.
• Excellent feedback provided from Store Staff and Store Development.
• Summarised feedback provided to/from Client 3 for future projects.
• The Retail Crew is now the No.1 provider for Client 3 with Sampling in stores.

Client 3 has been one of our valued customers from Day 1. The relationship between Client 3 and The Retail Crew has grown significantly, resulting in a boom in the amount of work entrusted in our team’s hands.

Back to case studies page...